Returns & Exchanges

At Engage Pickleball, we want you to be completely satisfied with your performance gear. If your paddle or equipment doesn't meet your expectations, you can return or exchange it within 30 days of purchase provided it is in new, sellable condition.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to start the process.

2

Package Your Gear

Securely pack your items in their original packaging, ensuring all tags and protective covers are included.

3

Affix Shipping Label

Print the prepaid shipping label provided via email and attach it to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned equipment, we will issue a refund to your original payment method within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing